Is innovation the distraction?

We live in a culture that prizes novelty over wisdom. But chasing trends without understanding is how you turn optimization into dysfunction. The business world feeds on the next big thing. Agile became the answer to everything. Then it was OKRs. Now it’s AI...

The never signal

Airbnb launched when hotels said strangers would “never” stay in each other’s homes. Too risky. Too weird. Too impossible. When entire industries agree something won’t work, that’s your cue. Universal rejection often signals universal...

Can you still think?

We’re drowning in content that sounds the same because it is very much the same. It comes from the same source: algorithms trained on what already exists, not human minds wrestling with problems. The convenience is seductive. Why struggle with your thoughts when...

When everyone says never

The best opportunities hide behind universal rejection. Netflix mailed DVDs when everyone said streaming would “never” work. Blockbuster had 9,000 stores and laughed at the idea. Consensus isn’t safety. It’s the sound of opportunity walking...

Question everything

I observed a team reflecting on their service delivery process, and it seemed incredibly uncoordinated and inefficient. “Why do you do it that way?” I asked. The answer came immediately: “That’s how we have always done it, at least since I have...