Your pay reveals your truth

Your pay structure says everything about who you are. Most organizations, especially in the US service economy, have payroll as their number one expense. Yet those same leaders who agonize over every other strategic decision will cobble together compensation plans...

Language reveals

Notice the lexicon you inhabit. Words creep into your vernacular without cognizance – unconscious, familiar, yours. Others notice. They hear the dissonance. Teams adopt their own dialect. Families too. Communities coalesce around language. Some embrace decorum....

Transparency builds endurance

We protect secrets like treasures. I’ve watched founders guard their revenue numbers, their struggles, their doubts—as if admitting difficulty would expose weakness. They tell investors one story, employees another, and themselves a third version altogether....

Your company wears your face

I watched them for twenty minutes. Three baristas at my regular coffee shop. Same haircut. Same cadence. In the same way, they tilted their heads when taking orders. Not cousins. Not friends who decided to work together. Just people who’d absorbed the unspoken...

Connection over collection

I’ve been watching this happen for years now, and I’m guilty of it too, with the blog. We count followers like we’re keeping score. We measure engagement rates. We celebrate when the number ticks up and worry when it flatters. But here’s what...