Know them before it matters

Most teams meet each other properly for the first time in a crisis. That is the worst possible introduction. It comes up in almost every engagement we run. The strategy is sound, the plan is clear, and then a difficult conversation arrives and stalls. The issue...

We walk past gold

We are terrible appraisers of our own kitchens. Massimo Bottura grew up fighting his brothers for yesterday’s bread, soaked in warm milk with a splash of coffee. Years later, at Osteria Francescana, he rebuilt that bowl as a dessert. It tasted better than the...

Chasing the next song

A handwritten note. That’s how it started. Fifty years ago this week, a 14-year-old drummer named Larry Mullen Jr. pinned “Drummer Seeks Musicians To Form Band” to a noticeboard at Mount Temple in Dublin. Four teenagers turned up in his kitchen. Bono...

Who showed up today?

There’s a moment in almost every leadership meeting I sit in. Someone leans forward, as if about to speak, and then leans back. I’ve learned to watch for it. What happens in that half-second is rarely about the idea. It’s a calculation. Will this...

The only certain tense

In almost every planning session, there’s a moment when the energy lifts. It’s when the conversation turns to the future. The big goal. The three-year picture. The number that would change everything. People lean in. The whiteboard fills up. I understand...