Watch the signals

If we pay attention and observe, we can see the signs. Like the appliance that starts to play up and malfunction, performance stops suddenly, and soon enough, it suddenly seems to break down. Nothing is sudden.  The signs were there for you to see and act on....

Steer to the chosen direction

A challenge faced within organizations is ‘how do we ensure we manage the organization, various functions, and outcomes, without being overly involved and micromanaging?’ However, if we trust the people we have surrounded ourselves with, it becomes relatively simple...

Do it better

We undertake and complete our task well, or our job is always at a reasonable level, and the initiatives we undertake we complete proficiently. In some cases, we may even say, ‘well done.’ And why wouldn’t we? We can go back tomorrow and do it...

Outcomes and incentives

In the age of knowledge and technology, where almost 80% of the US workforce is in the service industry, we continue to operate dating back to the industrial age of manufacturing, some 250 years ago. The economic and social changes brought on with the replacement of...

The Scale Can Lie

You jump on the scale, and you watch the dial rise.  It stops, and you are amazed. I lost weight. Well done to you! What did you learn from this one measure? Did it inform you that in the past month you have not exercised and much of your muscle is now fat, which lays...