The rituals we keep

I have been thinking about traditions, especially considering he time of the year – not in some grand philosophical way, but while watching others in a coffee shop carefully folding a napkin. Their napkin. The way they’d been taught. The way their...

Let them go

I was talking with a professional soccer coach last week. He told me he wanted to sign a player, then discovered a better league was interested in the player. Given who the coach is, his response did not surprise me. He let the player go. Not because he didn’t...

Follow the leader

Just like the game kids play, your team does the same. They look at you for guidance, the example, the tone. Do you crack under pressure, or are you calm? Do you show resilience when it gets tough, or are you quick to admit defeat? The smallest things they pick up,...

The December secret

The strangest thing happens in December. The same executive who spent October triple-booking meetings and responding to emails at midnight suddenly becomes… calm. Organized. Almost pleasant. Projects that were urgent in September can wait until January. The...

Your pay reveals your truth

Your pay structure says everything about who you are. Most organizations, especially in the US service economy, have payroll as their number one expense. Yet those same leaders who agonize over every other strategic decision will cobble together compensation plans...