The December secret

The strangest thing happens in December. The same executive who spent October triple-booking meetings and responding to emails at midnight suddenly becomes… calm. Organized. Almost pleasant. Projects that were urgent in September can wait until January. The...

Your personal brand

You have one. Regardless of what you may think, or whether you ever intended to create one, I assure you – you’re putting your brand out every day. The question isn’t whether you have a personal brand. The question is: what does yours say? It is not...

Quality never aplogizes

Ever notice how the exceptional never goes on sale? Hermès doesn’t discount. Patek Philippe doesn’t do Black Friday. The craftsman who builds one guitar a month doesn’t suddenly offer BOGO deals. Quality competes on quality. It stands for what it...

Your company wears your face

I watched them for twenty minutes. Three baristas at my regular coffee shop. Same haircut. Same cadence. In the same way, they tilted their heads when taking orders. Not cousins. Not friends who decided to work together. Just people who’d absorbed the unspoken...

Connection over collection

I’ve been watching this happen for years now, and I’m guilty of it too, with the blog. We count followers like we’re keeping score. We measure engagement rates. We celebrate when the number ticks up and worry when it flatters. But here’s what...