Habits are eternal

In 1984, Jim Longstreet opened a single barbershop in Tulsa, Oklahoma. Unlike his competitors chasing growth targets, he focused on one habit – calling three existing customers every evening to check on their satisfaction. Those three daily calls grew into a...

The success trap

The comfort zone is seductive. It whispers sweet nothings about stability while slowly stealing your edge. According to research from Harvard Business School, 67% of high performers experience what researchers call “success syndrome,” a pattern in which...

Reaching for the sky

Richard Koch’s “Star Businesses” concept isn’t about Hollywood glamour. It’s about explosive growth and market dominance. According to Koch, a star business combines high growth with high market share. These are the unicorns of the...

Mertics: Meaningless or mandatory?

The adage “if we do not measure it, it does not matter” has become a mantra in business. Yet, for most organizations and individuals, it would suggest that most of their efforts are meaningless, as they remain unmeasured. We rely on outdated, one-sided...