by unthink | Nov 29, 2025 | Blog Post
I’ve been thinking about reputation lately. Not the manufactured kind we see on LinkedIn profiles or in carefully curated social feeds. The real thing. Here’s what I’ve noticed: reputation isn’t built in the moments we think matter most....
by unthink | Nov 28, 2025 | Blog Post
Did you buy the milk? Five words. A simple question. And somehow, two hours later, you’re sitting in silence, heart still racing, unable to recall exactly when it turned into that conversation. This is what psychologists call escalation bias – our tendency...
by unthink | Nov 27, 2025 | Blog Post
Thanksgiving arrives, and we pause for a moment. We’re supposed to reflect on what we’re grateful for. The turkeys’s in the oven, the family’s gathering, and someone will inevitably ask us to share what we’re thankful for. It’s a...
by unthink | Nov 26, 2025 | Blog Post
We love a villain. When revenue drops, when quality fails, when customers complain—our instinct is to find the person responsible. The manager who missed it. The employee who botched it. Someone to blame. W. Edwards Deming spent decades proving we’re wrong. His...
by unthink | Nov 25, 2025 | Blog Post
Imagine brushing your teeth every other day. Or watering your plants when you notice them wilting. Yet this is precisely what most organizations do with what matters most. Team development? When it feels urgent. Values work? Quarterly, maybe. Tracking program plans?...
by unthink | Nov 24, 2025 | Blog Post
Watch any game and notice them—the analysts emphatically declaring what they knew was going to happen. After the event. Political pundits dissecting yesterday’s decisions. Disconnected critics offering their certainty from a comfortable distance. They may have a...
