by unthink | Jul 29, 2025 | Blog Post
Not over, nor under. Not crushing it. Not failing either. Just existing in that in-between space where most of life happens. We’re taught to reach for peaks and avoid valleys. But what if the plateau is where real work gets done? The middle isn’t...
by unthink | Jul 24, 2025 | Blog Post
When a client wanted to hire my associate, I said yes immediately. Most leaders resist. They protect their team, hoard talent, create barriers. That misses the more profound truth: Your most significant legacy isn’t who works for you now. It’s what they...
by unthink | Jul 18, 2025 | Blog Post
I observed a team reflecting on their service delivery process, and it seemed incredibly uncoordinated and inefficient. “Why do you do it that way?” I asked. The answer came immediately: “That’s how we have always done it, at least since I have...
by unthink | Jul 17, 2025 | Blog Post
“We’ll research that issue later this week,” someone on my team said about a problem that required attention. I stopped them immediately. What seemed like a minor delay would actually mean clients wouldn’t receive the nevcessary information for...
by unthink | Jul 13, 2025 | Blog Post
Recipes demand precision. They have been tested and proven to attain the outcomes predicted. Yet we adapt them constantly —substituting ingredients, adjusting portions, modifying techniques. The moment we customize, we create something new. It may look identical,...
