by unthink | Jun 7, 2025 | Blog Post
In business, underperforming products or segments are referred to as the dogs in the portfolio. Too often, companies merely let them lie. Yet the issue is that in time this creates a culture that will inevitably impact all other segments. If one dog is sleeping, why...
by unthink | Jun 6, 2025 | Blog Post
I observed a team reflecting on their service delivery process, and it seemed incredibly uncoordinated and inefficient. “Why do you do it that way?” I asked. The answer came immediately: “That’s how we have always done it, at least since I have...
by unthink | Jun 4, 2025 | Blog Post
In 1978, two childhood friends opened an ice cream shop in a converted gas station in Burlington, Vermont. Ben Cohen and Jerry Greenfield had $12,000 and a simple idea: make the best ice cream possible while making the world a little better. While other ice cream...
by unthink | Jun 2, 2025 | Blog Post
Change breaks people before it makes them. The Kübler-Ross Change Curve shows us exactly how this breaking happens: denial, anger, bargaining, depression, and finally acceptance. Most leaders pretend this emotional chaos doesn’t exist. They announce a change and...
by unthink | Jun 1, 2025 | Blog Post
Marmite, the much-loved yeasty spread widely used by many in the UK. And equally despised. When it comes to people, you know them immediately.. The person who walks into a meeting, half the room lights up while the other half quietly groans. Marmite characters –...
