The mirror trap

I caught myself mid-sentence yesterday with a client. “You need to…” Stop. That’s not my job. My job isn’t to tell founders what they need. It’s to help them see what they already know but haven’t admitted yet. There’s...

Protecting whom?

The decision is made. Workforce reductions. Necessary for survival. But here’s where we fool ourselves. We announce the cuts, then add a generous notice period because we “care.” Three months, sometimes more. Time to find their next opportunity, we...

Stop being nice

Nice is overrated. We’ve been trained to believe that nice equals good. That politeness trumps progress. Avoiding discomfort is often more important than creating change. But nice has a problem: it doesn’t help. The colleague who says nothing about the...

Same words yet different

Maya had to fire someone this week: two conversations, same message, different outcomes. First attempt: “Your performance isn’t meeting expectations. We’re letting you go.” The employee stormed out. Posted on social media and called colleagues....

Good intention trap

Good intentions pave the road to mediocrity. We celebrate the well-meaning leader. The one who cushions feedback, preserves feelings, and softens reality. But what happens when kindness becomes the enemy of progress? Most struggling organizations don’t lack good...