No excuses

Florence Nightingale is credited with saying, ‘I attribute my success to one thing – I never gave or took an excuse.’ Attribution of the quote is repeated and may be thin. It doesn’t matter. The question still lands: this week, what excuse did...

The one skill AI can’t replace

I’ve been circling an uncomfortable question this month: what happens to our thinking when the tools built to help us think get better than we are at everything except the one thing that matters most? MIT researchers gave me part of the answer. In a study led by...

The explaining tax

The manager says she doesn’t have time to explain. Then she spends Thursday redoing the report herself. Funny how that works. Every hour skipped in the briefing shows up later, disguised as frustration. It just changes clothes. The founder hands off a project in...

Harmony is not the goal

I can usually tell within the first ten minutes of sitting in on a leadership team meeting whether they’re actually solving problems or just performing agreement. The performing teams are the calm ones. Everyone nods. Nobody interrupts. It looks like the kind of...

Let them fail

The best gift you can give your kid is a skinned knee. Not because pain teaches. Because recovery does. The parent who blocks every fall raises a child who has never learned to stand back up. The leader who blocks every mistake raises a team that has never learned to...