What’s important

It is intriguing the things that people find important. Timeliness Being fashionably late Privacy above all Saying what you think, unfiltered Mornings free to think uninterrupted Loyalty to outcomes over people Well-dressed for the occasion Not caring about clothes...

The invisible standard

We talk about culture as if it lives in handbooks. It does not. Culture lives in what we do when no one is keeping score. Japan’s World Cup team left their locker room immaculate. The fans cleared their garbage into bags provided to their supporters. Not to win...

The meal was the plan

Landed in Milan early, jet-lagged, bag still in my hand. My friend, whom I hadn’t seen in years, met me with a hug, then insisted I needed a proper espresso. Then he laid out the plan. Not a plan for sightseeing. Not a plan for meetings. A plan for eating, two...

Not that attention

I’ve watched a few people crash in slow motion. They built their platform on a version of themselves that wasn’t quite true. A little more certain than they were. A little more successful than the numbers showed. The audience came. Fast. And then, as these...

Stalking birds

Every morning, on walks, my dog stalks birds. She gets close. Never catches one. But here’s the thing, she never stops believing she will. What if she stopped believing? Would she be motivated and excited every day? Belief, even unrewarded, is what keeps us...