Invite candor

‘I would like direct feedback or have someone tell me if they have an issue.’ Do you? While we may believe we are open to direct feedback, it is too frequent that this is not the practice of many organizations and individuals.  Instead of openness, we cloak the...

Beyond Zoom

Do you go to gatherings or meetings with other people and then go and sit in another room, or choose to sit alone observing others while you make other calls or read a book?  The practices of people and organizations on video calls will provide insight into both...

Present, not exit interviews

Organizations conduct exit interviews when an employee leaves the organization. The intention is to obtain feedback, to learn from the employee about the work conditions, a supervisor, culture, and other aspects of the organization. The premise is to get nuggets of...

The trust factor

Individuals want to be trustworthy.  They desire to be trusting of others. People are not always trusting, nor trustworthy. So rather than playing the waiting game, be the initiator. Begin with trust, and others will likely respond similarly in return. Critical...

Avoid Armageddon

How often have you been the third party to a dysfunctional conversation, that while you are not one of the main protagonists, you sit back and ask yourself, ‘why do they just not talk, there is no issue’? We should be amazed that humans, the intelligent species, do...