Mountains from molehills – an all-too-human art. But why the flair for drama?

Firstly, it’s the unseen boundaries. Like a friend’s messy closet, we don’t see the clutter of their constraints. These are the unseen hurdles they never jump.

Secondly, hello resistance. Our quicksand of comfort, where change is the monster under the bed. Who would willingly invite that scare?

Flip it, though. When it’s our dragon to slay, suddenly, we’re knights in shining armor. Constraints? Merely suggestions. Fear? The adrenaline rush before victory.

And organizations? They’re just collections of people, equally prone to the drama.

Here’s the heart of it: empathy defuses, understanding disarms. When we face conflict, slipping on someone else’s shoes can turn a mountain back into a molehill.

Make it simple. Keep conflicts as conversations. Listen. Understand. Empathize.

When we swap escalation for empathy, molehills stay molehills. And that’s a landscape we can all navigate.

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