We want to know what the people in our organization think. We encourage speaking, but when is it suitable and when not? We invite and applaud comments and opinions if they agree with the accepted way of thinking. When opinions differ, do we share the same reception level if the conventional is questioned?

We seek trust and harmony. We may want them to speak but not to speak up or out. Leaders must provide an environment where their team can openly share their thoughts without fear of recrimination. The best leaders are those who can listen and digest, and before they look for fault in diverse thinking, they look first to validate what is accurate and then question what warrants a potential rethink.

The leader who engages in open discussion is the leader who thrives and will have a dedicated, aligned team.

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