Wow or why bother

We quickly notice service that does not meet our exacting standards or expectations.  We may disregard or give attention to the experience that leaves little impression. Yet, we inevitably note and revel in that which pleasantly surprises and astounds. Those who...

Making espresso

You may make one at home or watch baristas prepare one.  It seems simple enough. Grind coffee, add it to a portafilter, press it down, and then make the coffee. Stop. If that is what you witnessed, you have missed so much. A barista will reflect on all the...

Keyboard warriors

Will we look back in time and talk about social media’s cultural destruction? Individuals can readily share their perspectives, on any subject imaginable, with or without relevant expertise or experiences. It is a rarity to see individuals coming through with...

Humble beginnings

We often resist starting something because we think and possibly know that we are not very good at it. So we don’t start drawing or taking photos, refrain from writing, or don’t take on a new hobby, activity, or sport. Yet, who was good at anything the first time they...

Regret

You should never feel or experience regret for the things you have done, said, or experienced. You should only regret the things you have not done....