Put your mask on first

Leadership starts with self-care, yet we resist this fundamental truth. Airlines understand this perfectly – their universal safety protocol demands we secure our oxygen mask before helping others. It’s not selfish, it’s strategic. Research from...

Habits are eternal

In 1984, Jim Longstreet opened a single barbershop in Tulsa, Oklahoma. Unlike his competitors chasing growth targets, he focused on one habit – calling three existing customers every evening to check on their satisfaction. Those three daily calls grew into a...

Details matter

The holiday season brings a surge of dinner parties. Each host has a choice: serve a good meal or create something memorable. A family in Milan spent generations perfecting their tiramisu recipe. The secret? They aged their ladyfingers for exactly 72 hours at precise...

Finding cause to celebrate

It is the most exciting day of the year. December 23 is a big day for me. It’s not a birthday or an anniversary but rather one dictated by the solar system and the Earth’s rotation. Today is when the northern hemisphere has its shortest day. Not that I am...

Avoid the annual goal setting delusion

Traditional goal-setting fails 92% of the time, according to research by the University of Scranton. During this festive season of reflection and anticipation, most people engage in the mental gymnastics of annual planning – a more academic ritual than...