Firts class value

In 1978, airline deregulation changed everything. Southwest Airlines introduced a revolutionary concept: low-cost, no-frills flying. They stripped away the fancy meals and plush seats, offering bare-bones service at unprecedented prices. The catch? Customers knew...

People first

There is always time to scrutinize spreadsheets, dissect metrics, and enforce policies with surgical precision. Yet the most valuable asset walks through your door each morning wearing emotions, dreams, and untapped potential, almost unnoticed. When was the last time...

Small gains

We celebrate the grand slams, the blockbuster deals, and the overnight success stories that weren’t overnight at all. But real transformation happens in the spaces between headlines. Small wins compound. Each minor victory shifts your baseline forward. What...

Playing favorites matters

Leaders often pride themselves on treating everyone equally. Yet, like skilled gardeners who give different plants varying amounts of water, great leaders know that equitability isn’t always equal. A McKinsey study revealed that high performers are 400% more...

Win your day, everyday

There’s possibly nothing worse than feeling busy all day—attending meetings, handling requests—yet failing to complete what you planned. The issue isn’t lack of time or ability. It’s your failure to plan realistically. Why believe your double-digit...

When reality is wrong

Research from Harvard’s Daniel Gilbert reveals our brains process over 11 million bits of information per second, but we’re only consciously aware of about 40 bits. We’re not seeing reality – we’re seeing our filtered version of it. “The...