by unthink | Dec 7, 2022 | Blog Post
Does this statement sound familiar? Do you use it, or do you hear it often? ‘To be honest’ suggests that the speaker sharing information does not typically practice honesty in their daily lives. If you say it, should I question all your previous comments? How much...
by unthink | Nov 29, 2022 | Blog Post
An element that is critical in all relationships, whether it’s personal or professional, is trust. Trust takes time to develop, yet quickly and in an instant destroyed. The time to build versus destroy is disproportionate. In organizations, there is...
by unthink | Nov 28, 2022 | Blog Post
If we call an online feature a ‘chat,’ that would suggest you can engage in a discussion. If the company uses a bot to share information already on your site, instead call it FAQ or a small window for helpful information. Customer service suggests it is...
by unthink | Nov 27, 2022 | Blog Post
In taking responsibility, organizations will claim and own their actions. Some organizations make the necessary adjustments to delineate roles and responsibilities within their structure. However, while important and even needed, it does not ever guarantee given...
by unthink | Nov 20, 2022 | Blog Post
Today, the largest and most fantastic global event begins, and for over a month, billions of people will have their attention drawn to the Men’s World Cup of football in Qatar. However, while many will be following the spectacle of the 36 competing teams dueling...