Yes, barbie!

Barbie is a cultural phenomenon. She’s been around for over 60 years, and she’s been loved by children and adults alike. But what about Barbie has captured our imaginations for so long? I believe it’s because Barbie teaches valuable lessons we can...

The small inner voice

Apathy: the silent killer of progress and change. How often have we let the opinions of others dissuade us from taking action? We fall into the trap of thinking our efforts won’t make a difference or that someone else will handle it. Yet the flaws of apathy...

Virtues of comebacks

We bemoan what could have, should have, or would have been. For all the successes we admire, those same individuals faced setbacks, disappointment, rejection, and loss of confidence. When in our pursuit of success, setbacks are inevitable. Instead of dwelling on them,...

Customer feedback loop

In business and service, the voice of the customer holds immense power. By actively listening to their feedback, organizations can unlock valuable insights that drive performance and enhance brand value. Despite this, few organizations undertake comprehensive customer...

Break free from apathy

Apathy: the silent killer of progress and change. How often have we let the opinions of others dissuade us from taking action? We fall into the trap of thinking our efforts won’t make a difference or that someone else will handle it. But here’s the truth:...