Return policy

We freely purchase goods with the knowledge that we can return them within a given period if it does not meet our expectations. It gives us some confidence but is inevitably a mechanism for the seller to entice one to purchase with greater ease. This differs from ‘the...

Context and manipulation

In any entire discussion, there are many elements, and within the dialog, ambiguity may exist and be subject to interpretation. Where uncertainty arises, assumptions are the death knell of productivity. Context is essential when seeking proper perspective; where it’s...

The right support

Don’t you always want to be correct? Or praised for what you have completed?  Of course, that acknowledgment is appreciated and will help our confidence.  However, you likely already knew you were right or that it was well done. And how does knowing what you...

Set up for success

Opportunities are not all the same. The timing, circumstances, and setup are essential. We may give opportunities to others, but do we enable them to succeed?  For example, when we are failing and experiencing significant challenges, is this the time to give...