When problems become patterns

You missed the quarterly target by 3%. The new hire quit after two weeks, and a key client complained about response time. Each feels like an isolated incident. Something to fix and move on from. But step back. Look at the pattern. The missed target follows three...

Small words matter most

Napoleon’s Grande ArmĂ©e conquered most of Europe. But the empire crumbled within months when his soldiers stopped saluting their officers. Small gestures reveal big truths about character. The Forgotten Art of Basic Respect Research from the University of...

Underdogs always win…eventually

The 1980 U.S. Olympic hockey team wasn’t supposed to beat the Soviets. They were college kids facing the world’s most dominant hockey machine. The Soviets had won four straight Olympic golds. Their players were essentially professionals in an amateur...

Face what you fear most

Hiding doesn’t make monsters disappear “The first responsibility of a leader is to define reality.” – Max DePree. We excel at dodging uncomfortable truths. A startup founder ignores dwindling cash reserves. A CEO overlooks a toxic executive,...

Art of less

In 1950, the average American cookbook contained 85 recipes. Julia Child’s “Mastering the Art of French Cooking” featured 524 recipes. Today, a single food blog can host thousands. We collect them like trading cards, yet master none. This pattern...