Small words matter most

Napoleon’s Grande ArmĂ©e conquered most of Europe. But the empire crumbled within months when his soldiers stopped saluting their officers. Small gestures reveal big truths about character. The Forgotten Art of Basic Respect Research from the University of...

Words leave marks

Why wait? Social interactions aren’t transactions. The temptation lurks – to broadcast rather than connect, to perform rather than engage. Leaders who communicate with intention create resonance that outlasts algorithms. Your message travels on waves of...

Turn the page

The viewer fixates on a typo. You’re stuck on slide one. Their concern, valid or not, is now a roadblock. Navigate it or lose them forever. Plan your route, but pack a GPS for detours. The journey forward sometimes begins with a step sideways....

Yes, for now

Saying “yes” opens doors to connection. Saying “no” slams them shut. This tension sits at the heart of human interaction. Tim David’s research reveals why “yes” is the ultimate magic word – it’s hardwired into our...

Want my feedback first

President Kennedy’s ExComm team faced a pivotal moment during the Cuban Missile Crisis. When Secretary of Defense Robert McNamara aggressively pushed his view, Kennedy stopped him with a gentle “Bob, may I share a different perspective?” That small...