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In problem-solving, one needs to address countless challenges and factors to arrive at the solution. Where we spend the time in the discussion is most telling of the organization’s culture and the person.
If it is all about people and specifically drama associated with people, then what is the product of the time? Work is not a soap opera, and those who make it as much are likely the same who do not meet deadlines and have excuses for their poor performance. So instead of a focus on delivery, the focus is on theatre: same time, vastly different outcomes.
Problems do arise, but if we are diligent in finding solutions to the issues, the drama also dissipates. As a result, we get more done and achieve more.
Where there is drama, there is a lack of focus on what is essential: the initiative and organization to be a success. Work is not a place of drama, and if it is, you decide if this is the stage for your talents.