We praise the even-keeled superior or coach who demonstrates consistent composure and control regardless of the pressure and stress they encounter. It creates a calm environment and is less distractive.
We mute the calm voice because of its consistent tone. We become complacent and a little too comfortable.
The calculated outburst can bring attention and focus on highlighting a specific point and motivating positive reactions. It is planned, calculated, and delivered at a particular time with intended responses and outcomes.
The individual or leader in command of this range is in tune with the situation and understands the most appropriate action to take, including a well-timed outburst. They control and help create value compared to the volatile leader who has no power over the team and let alone themselves.
