Any major issue we imagine may not be the real problem we need to address.

The problem we recognize is typically the most apparent and obvious, but for the wrong reasons.

To take on any challenge, it is necessary to understand the problem and get to its root cause.  For example, an organization grappling with hiring may blame its woes on the difficult job market while competitors continue to retain top talent and do not have a need to hire.

Asking questions, and thinking more about the problem with the intent of understanding instead of judging, will often reveal the base problem.

Only when we get, there are we then able to take on the concern and resolve it.

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