When we encounter issues with technology or process, inevitably, the solutions are limited and often well-known. The problems may frustrate us, but once discovered, we can apply the fix and resolve our issue.
In my experience, the most common issues encountered within organizations typically stem from individuals. This applies even when we discuss processes, systems, and practices where the source of the problem is the incorrect process application. The solutions here are often far more complicated, and there is rarely a single response or resolution.
People are essential to any business. We serve people, and to deliver, we require people. Mastering the ‘people factor’ for any initiative is necessary and ultimately vital for success. Dedicating the resources to manage the ‘people’ elements of the business is the ingredient to success. Going with a ‘one size fits all’ mentality is impossible when looking to be successful, yet developing mainstream solutions with built-in flexibility is the most effective answer.
Stressing that you do not have the answer to all your problems should give you some comfort, especially knowing that the number of unique issues may be infinite, at least when it comes to people.
