A new software update seems like a daily occurrence. ‘Download to fix…’ Technology changes rapidly, and in an instant, we fix the bug, or so it may appear, and then we expect that it will not break again.
When we look to fix problems with people, it is rarely that simple. It will require the person requiring the adjustment to embrace the need for ‘change’. It also takes time and may require patience, and once remedied, there is a possibility they may revert to the old way again.
Applying a different rigor to resolving people’s problems requires a different outlook and approach. We often say ‘we help someone…,’ for a good reason since we only help and they choose and change as they desire.
we should exercise thoughtfulness and care with any fix. At times the ‘change we initiate reveals other issues, and if you are thinking of replacing people with technology, you will need a person to fix the bug.
